Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

From a technical perspective, China's "National VI B (China VI-b)" is one of the strictest emission standards globally, with limits on carbon monoxide, nitrogen oxides, and particulate matter that are even stricter than some of Europe's Euro VI standards. However, the two are not legally recognized by each other, depending on your country's import regulations.