Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

It is extremely dangerous and usually not allowed. This can easily trigger the anti-money laundering (AML) controls of China's foreign exchange administration. The remittance account title must closely match the contract buyer and the bill of lading consignee. If payment on behalf is necessary, a legally binding "Tripartite Payment Agreement" must be provided in advance and undergo compliance review by our finance department.

Yes, consolidation is common and can cut freight cost per car significantly, especially for shared purchases or small-volume importers. How it works: 1. A 40ft high-cube container typically fits 2-4 cars depending on size and loading method (standard loading vs. specialized racking that allows 4+ cars). Confirm the loading plan with your forwarder in writing. 2. Cars are secured with wheel chocks, straps, and padded braces. Professional loading with photos before the doors close is essential — request a photo report for insurance purposes. 3. One container means one bill of lading and one customs entry, but each car still needs its own invoice, export documents, and destination customs declaration. Things to watch: - Liability: if one car shifts and damages another in transit, insurance claims get complicated. Take out proper cargo insurance covering both vehicles. - Timing: all cars in the container must be ready at the same port at the same time, or you pay storage fees. - For EVs, check the shipping line's battery and state-of-charge rules — they may limit how many EVs go in one box. For a single car, RoRo or a 20ft container is usually simpler; consolidation mainly pays off from 2+ cars.