We understand that the power battery is the core asset of an EV. Before export, our technical team will use professional OBD diagnostic equipment to read the underlying data from the Battery Management System (BMS). We will provide you with a technical report that includes key indicators such as battery health percentage (SOH), cell pressure differences, and charge-discharge cycle counts. If the SOH is below our established export safety standard (usually above 80%, depending on the vehicle's age), the vehicle will be intercepted and not sent overseas.

A Certificate of Origin (C/O) is an official document stating where the vehicle was manufactured. Customs authorities use it to decide which tariff rates and trade agreements apply to your import. Why it matters: many countries offer preferential tariffs for certain origins. With a valid C/O, such as the ASEAN-China Form E or a GSP Form A, you may pay reduced or zero duty. Without it, you typically pay the standard, higher rate. The certificate must match the vehicle exactly: VIN, make, model and invoice details. It is usually issued by the China Council for the Promotion of International Trade (CCPIT) or customs authorities. Practical tips: request the C/O before shipment, because adding it later is slow; check that your country's customs accepts the specific C/O format; and confirm with your broker whether your vehicle category qualifies for preferential rates. This single document can save you thousands in duty.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.