Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Countries like Kenya typically require the First Registration Date to be within a specific timeframe. We will provide a notarized copy of the Vehicle Registration Certificate, along with an English translation, as absolute legal evidence.