Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."