Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Extremely authoritative. The third-party data service providers we connect to legally access the Chinese Public Security Traffic Management Platform, the insurance claims network directly under the China Banking and Insurance Regulatory Commission, and the after-sales databases of major automotive manufacturers. We perform secondary logical verification based on this underlying data.

We can only infer from the existing connected maintenance records. If the records show continuity and adhere to the recommended maintenance schedule, we will assign a high credit score; if there are gaps of tens of thousands of kilometers, we will assume it was not well maintained during that period and alert you.