It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.

The technician will check the production date codes and brand logos in the lower left corner of all the car's glass (including the windshield, four doors, and rear window) to see if they match the vehicle's factory date on the nameplate. If any glass is found to have a date later than the vehicle's production date, it will be recorded as evidence of a "previous damage replacement."