Basic Information

BrandChery
SeriesTiggo 5x
Year2025
First Registration2025/09
Mileage8,900km
Transfer Count0times
FuelGasoline
TransmissionCVT
Engine1.5L 120 L4
Color
Seats5seats

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

If I choose to abandon cargo at the destination port due to a cash flow issue, can I get a refund of the deposit and freight I previously paid?

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

Who bears the intermediary bank fees incurred by bank wire transfers (T/T)?

International wire transfers generally follow "shared (SHA)" or "sender pays all (OUR)" principles. To ensure we receive the full remaining payment to release the bill of lading, we require all buyers to choose the "OUR" option when remitting, covering all intermediary bank fees.