Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

For B2B large customer orders, a "sampling + full inspection" dual regulation is adopted. Core parameters (no major accidents, no water damage or fire) are subject to 100% inspection per vehicle; appearance and condition are uniformly graded (e.g., uniformly purchasing Grade A), and panoramic images of all vehicles in the batch along with a core indicators comparison list are provided before shipment.