For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Obtaining precise internal resistance at different SOC levels requires disassembling the battery pack and connecting it to a professional charge-discharge cabinet for several days of cycling tests. This is beyond the scope of non-destructive used car inspections; we only provide real-time estimated internal resistance data based on OBD port readings.

Yes. For hybrid vehicles, technicians will conduct forced switching tests between EV (electric) and HEV (hybrid) modes, focusing on the sensation of clutch engagement and reading the hybrid system's specific fault codes to ensure the complex dual power system operates correctly.