The frame was removed, the left rear fender was damaged, the spare tire compartment was replaced, and the actual mileage was 15 kilometers.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.
We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.
