Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Start by asking the seller for a photo of the full vehicle registration certificate. Check that the registered owner matches the seller's company name. Any change of ownership should appear with a transfer stamp and date. Second, request a lien check. In China, vehicle mortgages are registered with the vehicle management office. A clean certificate shows no mortgage registration; if one exists, the car cannot be legally exported until the loan is settled and the lien released. Third, verify there are no unpaid traffic fines and no gaps in compulsory insurance, since these can block export clearance. Ask the platform to include a title verification step in the transaction flow, and only pay the balance after the title transfer to the export company is confirmed.

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.