Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Vehicles sold domestically in China only have the "Environmental Information List" and the "Vehicle Qualification Certificate," which are not the COC of the European system. We will provide a notarized English translation of the Chinese qualification certificate. If local customs strictly require the original European COC, the vehicle will not be able to clear customs.