Vehicle condition meets standards; inspection passed; vehicle condition meets standards; 2 claims filed; 0 ownership transfers.
This car is 12 years old, with an average annual mileage of 13,100 kilometers, typical of normal family daily use. It has never been transferred to another owner, making it a good first-hand car. The exterior may have some obvious signs of wear and tear. The interior shows obvious signs of use or dirt. The overall body frame is intact, but there are a few abnormal issues. The powertrain is functioning normally.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
