Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.

All vehicles on the lift must be inspected. We will provide high-definition close-up photos of the chassis directly below, suspension components, and the mid to rear section of the exhaust. We will honestly show any minor surface rust (a common phenomenon in cast iron); if we find bent longitudinal beams or extensive through-corrosion, the vehicle will be scrapped and not exported.