The claim was for 8000 yuan, showing the tailgate was to be replaced, but it wasn't actually replaced or disassembled. The glass door and other parts were untouched. The insurance company said that only the bumper was replaced.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
Basic perception functions (like Adaptive Cruise Control ACC, Lane Keeping Assist LKA, and Automatic Emergency Braking AEB) rely on the vehicle's local radar and cameras, and can operate normally overseas. However, advanced features that heavily depend on high-precision maps and cloud data (like Navigation on Autopilot NOA and Full Self-Driving FSD) cannot be activated overseas.
Verify if the vehicle model is within the manufacturer's EU certification scope. If not, contact the certification company for single model certification; otherwise, it cannot be registered in Europe.
