If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

We understand that the power battery is the core asset of an EV. Before export, our technical team will use professional OBD diagnostic equipment to read the underlying data from the Battery Management System (BMS). We will provide you with a technical report that includes key indicators such as battery health percentage (SOH), cell pressure differences, and charge-discharge cycle counts. If the SOH is below our established export safety standard (usually above 80%, depending on the vehicle's age), the vehicle will be intercepted and not sent overseas.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.