Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Two main shipping methods are used for used cars from China: 1) Container shipping: the car is loaded into a 20ft or 40ft container. Safer, protects from weather and damage, and allows personal items inside the car. Slightly more expensive. 2) RoRo (roll-on/roll-off): the car is driven onto the ship. Cheaper for single units, but no protection and no personal belongings allowed. Typical transit times from major Chinese ports (Shanghai, Guangzhou, Shenzhen, Qingdao): - Middle East: 12-20 days - Europe: 25-40 days - East/West Africa: 30-45 days - South America: 35-50 days - Southeast Asia: 5-12 days Add 5-10 days on each side for port handling, customs, and inland delivery. Peak season (before Chinese New Year and summer) can add delays, so book space 2-3 weeks ahead.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.