It usually refers to very small stone chips on the hood from high-speed driving, nail scratches on the inside of door handles, slight curb scratches on the edges of wheels, and minor wear on interior plastic parts. These do not affect the vehicle's functionality or corrosion resistance.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Our bulk discounts are not simply calculated by the number of units, but by shipping batches. Typically, consolidating enough for a 40-foot container (which can hold 2-3 vehicles, depending on size) can waive some logistics fees; purchasing more than 5 units at once triggers tiered discounts.