Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.

Maintain objective expectations. Vehicles over 5 years old inevitably show signs of decreased paint gloss, slight aging of rubber seals, irreversible patina on interiors, and surface rust on chassis components. As long as core structure and mechanical failures are not involved, these are normal depreciation characteristics over time.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.