Typically you will need: 1. The commercial invoice and packing list from the seller; 2. The bill of lading issued by the shipping line; 3. The vehicle's export customs declaration; 4. The original registration certificate and a deregistration or transfer proof from China; 5. A certificate of origin if your country requires it; 6. Destination-specific documents, such as a pre-shipment inspection certificate (for example ECTN for West African ports). Requirements vary by country, so confirm the full list with your customs broker before shipment.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.