Excellent
Services include: 1. Welcome gift upon arrival; 2. Lifetime warranty and free lifetime maintenance; 3. No service or handling fees for installment plans; 4. Vehicle handover ceremony; 5. Seven-day no-reason return policy; 6. Free delivery and test drive within the greater Chengdu area; 7. Pick-up and drop-off service from the train station and accommodation for out-of-town customers.
We are only responsible for delivering the goods to your designated transshipment port (such as Jebel Ali Port in Dubai). The warehousing fees, customs clearance fees, and storage fees for re-export within the free trade zone need to be calculated separately with local freight forwarders.
This is considered a force majeure risk. We will require the vehicle's state of charge (SOC) to be maintained in a safe dormant range of 30%-50% before loading, and we will insure you for all marine risks under CIF terms. If the battery suffers thermal runaway total loss due to abnormal cargo hold temperatures, the insurance company will compensate.
Apply for a certificate of origin from the local customs or trade promotion agency, proving that the country of manufacture is China. This is a necessary document for customs clearance in regions like the Middle East and Southeast Asia.
