No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

100% guaranteed. This is the legal prerequisite for the export of used cars allowed by Chinese customs and the Ministry of Commerce. Any vehicle with unresolved traffic violations (fines/demerits) cannot complete the deregistration process at the traffic management bureau, and therefore cannot obtain a legal export license.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.