We will honestly inform you of the common issues with this model (such as the water pump failure in certain German cars) and show that this car has had the improved parts replaced.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

A Certificate of Origin (C/O) is an official document stating where the vehicle was manufactured. Customs authorities use it to decide which tariff rates and trade agreements apply to your import. Why it matters: many countries offer preferential tariffs for certain origins. With a valid C/O, such as the ASEAN-China Form E or a GSP Form A, you may pay reduced or zero duty. Without it, you typically pay the standard, higher rate. The certificate must match the vehicle exactly: VIN, make, model and invoice details. It is usually issued by the China Council for the Promotion of International Trade (CCPIT) or customs authorities. Practical tips: request the C/O before shipment, because adding it later is slow; check that your country's customs accepts the specific C/O format; and confirm with your broker whether your vehicle category qualifies for preferential rates. This single document can save you thousands in duty.