Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We maintain an absolute skeptical attitude. In addition to regular visual inspections, we focus on checking for sediment accumulation around the sunroof drainage channels and look for water stains under the A-pillar trim and front floor mats. This is the only effective physical evidence to determine if the sunroof drainage holes are blocked, leading to hidden leaks.

A clean title check has three layers. First, run the VIN through maintenance records: dealers in China log service visits with mileage, and gaps or mileage rollbacks are red flags. Second, pull insurance claim history — major accidents, fire and flood damage usually leave claim records even if the car was repaired well. Third, verify registration status: confirm the car is not under finance, court seizure, or theft report. From overseas, you can engage a local inspection agency or law firm to retrieve these records and issue a written report. Cross-check the VIN and engine number on the report against the registration certificate; any mismatch means walk away.