It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

The registration certificate will show whether the previous owner was an individual (registered with ID) or a company (registered with a business license). Vehicles under a company may be driven by multiple people, so we will focus on checking the uniformity of interior wear and the condition of the chassis.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.