Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Mainstream Chinese automakers rarely publish official English versions of their underlying circuit diagrams. We can provide some models' original Chinese technical documents (PDF) for B2B clients, which you will need to translate for your local mechanics using translation software.

It will cause serious obstacles. China's foreign exchange controls are extremely strict. If the remittance note and the remitter do not match our declared contract, the bank will reject the transaction (Pending). We will need to spend several days submitting additional explanations to the foreign exchange authority, which will inevitably delay the shipping schedule.