As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

You can watch the car through live streaming or VR, or entrust a local third-party agency to inspect the car for you. Transparency about the car's condition is the foundation of trust.

Supply and demand determine prices. In the Chinese market, mainstream colors like black and white have much higher resale values and market circulation speeds compared to less popular colors (like pink or bright green). Therefore, there is a price difference of thousands of RMB for specific colors at the procurement level.