We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.

Used cars are classified under HS heading 8703 (motor vehicles for transport of persons), with the last four digits determined by engine type and size. Gasoline cars usually fall in 8703.21–8703.80 depending on displacement; pure EVs fall under 8703.80; hybrids have their own subheadings. The duty amount depends on your country's tariff schedule: 1. Most countries charge duty on the CIF value (car price + freight + insurance), not the FOB price. 2. Many developing markets levy higher duties on used vehicles than new ones, and some add a surcharge based on age — older cars can cost significantly more to clear. 3. After duty, you typically pay VAT/GST on the CIF + duty total, plus port and customs fees. Practical tips: ask your exporter to state the exact HS code on the commercial invoice and confirm it with a local customs broker before shipping. A wrong code can trigger reclassification, penalties, or delays. Also budget for any excise tax tied to engine capacity — in several markets a 2.5L car clears far cheaper than a 3.5L one.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.