When you buy a car from us, we offer the following guarantees: 1. Transparent vehicle condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle. 2. Transparent pricing: No hidden fees; we support price comparison across the entire network. 3. Carefully selected high-quality vehicles: Our showroom features carefully selected vehicles under 5 years old and with 80,000 kilometers, all in good condition and well-maintained. 4. After-sales guarantee: We offer a one-year/30,000-kilometer warranty, covering accidents, water damage, and fire damage; lifetime buyback guarantee. 5. No hidden fees or mortgage fees: We primarily offer low-interest bank financing. Down payments start from 10% and 5-year terms are available. When you sell your car from us, we offer the following services: 1. Free evaluation: We send basic vehicle information and provide free online quotes. Vehicle condition is accurate; no hidden fees or haggling. 2. High-price purchase: We buy cars directly from end-user retailers, eliminating platform middlemen and their markups. We welcome comparisons before you contact us for an evaluation. 3. Fast payment: You can receive payment within 10 minutes of confirming the vehicle condition and signing the agreement.
The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.
Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.
It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.
