Always rely on the original factory network data from the 4S store. Third-party platforms may have delays or errors when capturing data (such as incorrect VIN entry). In case of a conflict, we rely on physical verification of the actual vehicle to resolve the data discrepancies.

Yes. The inspection report includes a specific "consumable parts consumption list." We will measure the tire tread depth (in millimeters) and the remaining brake pad thickness using calipers. If the tire tread is below the legal wear limit of 1.6mm, we will note it as "recommended to replace immediately upon arrival."

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.