Changes must be requested before the shipping cut-off date (SI Cut-off Date) prior to the vessel's departure. Once the vessel has sailed, the shipping company will charge a high amendment fee, which may also cause delays in customs clearance at the destination port, with costs borne by the buyer.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Apply for a certificate of origin from the local customs or trade promotion agency, proving that the country of manufacture is China. This is a necessary document for customs clearance in regions like the Middle East and Southeast Asia.