This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Based on practical risk assessment, we strongly recommend setting aside 3% to 5% of the car price as a buffer fund for even the highest-rated used cars, to cover oil changes, new tires, minor shipping scratches, and local inspection labor costs.