A compliant shipment from China includes a standard document set. Verify you receive all of them before the ship departs, because correcting documents mid-transit is slow and expensive. The core set: commercial invoice, bill of lading (original, if your country requires presentation for customs), packing list, certificate of origin, and the export customs declaration. For used cars, also expect the Chinese registration certificate copy, deregistration proof, and a condition/inspection report. Some destinations require additional certificates — GCC states need GSO conformity, EU countries need COC or individual approval, several African nations require BESC/ECTN tracking numbers issued before loading. Your customs broker will typically need the invoice and bill of lading at minimum, plus proof of vehicle age and emissions where age limits apply. Ask your exporter for scanned copies the day the vessel sails, not when it arrives: pre-clearance can cut port storage fees significantly. One caution: the invoice value must match your payment records. Under-declaring to save duties is customs fraud in most countries and risks seizure.

Start with the business license: every legitimate Chinese company has a Unified Social Credit Code. Ask for a copy and verify it on the National Enterprise Credit Information system or via your freight forwarder. Check that the business scope includes 'used car export'—this requires specific qualifications. Next, look for proof of substance: a real office or yard (verify via live video call, not pre-recorded), staff answering on Chinese business platforms like WeChat with consistent branding, and a corporate bank account in the company's name—never pay a personal account. Cross-check trade history: ask for recent shipping documents (blurred bills of lading with customer info hidden), references from buyers in your region, and whether they hold export licenses issued by Chinese commerce authorities. Red flags: prices far below market, pressure to pay quickly, refusal of video calls, or bank accounts in third countries 'for convenience'. Take your time—real exporters pass these checks easily.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.