Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
We will use a megohmmeter (insulation resistance tester) to measure the insulation resistance of the high-voltage bus. If the resistance value is below the national safety standard, it indicates a risk of leakage, and the vehicle will be deemed unqualified.
No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.
