Once the car is loaded, the exporter (or freight forwarder) should send you a booking confirmation and, after departure, the Bill of Lading (B/L). The B/L is the key document: it shows the shipper, consignee, vessel, ports, and usually the VIN and container number. You can track the vessel on the shipping line's website using the B/L number or container number, or through third-party trackers like MarineTraffic. As the shipment approaches, the agent at destination issues an Arrival Notice. To collect the car you will typically need the original B/L (or a telex release/e-release), the arrival notice, your ID, and customs clearance paperwork. Check the B/L carefully as soon as you receive it—VIN, container number, and your name must be exactly right, because correcting a B/L mid-voyage is slow and expensive.

We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.

RoRo (roll-on/roll-off): the cheapest per car for running vehicles. Cars are driven onto the vessel and secured on decks. Transit to major ports (Jebel Ali, Rotterdam, Karachi) takes 15 to 35 days. Downside: cars are exposed to weather and salt air, and minor handling scratches happen occasionally. Container (20ft/40ft): one 40ft high-cube fits one car with parts, or two small cars with racking. Cost is higher than RoRo but cars are sealed and protected. Best for high-value vehicles, EVs (battery safety rules often require container), or when shipping spare parts together. Flat rack: for oversized vehicles (trucks, buses, modified cars). Priced per dimensions. Practical advice: for a standard used car to a port with RoRo service, choose RoRo and add marine insurance (0.3%–0.8% of value). If your destination lacks RoRo calls or you ship an EV, use a container. Always get the booking confirmation and bill of lading copy before paying the final balance.