Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.

Rust is a deal-breaker that photos can hide, so be systematic. High-risk areas to check: 1. Underbody and frame rails—surface rust is normal, but flaking or bubbling paint means advanced corrosion 2. Wheel arches and rocker panels—these trap mud and salt 3. Door bottoms and the trunk floor—water collects here; lift the trunk mat and look for dampness or repair welds 4. Around the windshield and sunroof drains—leaks cause hidden rust in the A-pillars Ask the inspector to do a magnet test: filler-repaired areas won't hold a magnet, indicating past accident repairs. A paint thickness gauge reveals resprayed sections—uniform readings around 80-150 microns are normal; spikes over 300 suggest bodywork. Cars from northern China (salted roads in winter) or coastal cities need extra scrutiny on the underbody. If structural members show corrosion, walk away—repairs rarely restore original strength.

Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.