After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

A proper inspection covers roughly 200 checkpoints in four areas: 1. Body and paint: panel gaps, paint thickness readings, signs of accident repair. 2. Mechanical: engine health report, transmission behavior, suspension, underbody on a lift, fluid condition. 3. Electronics: full OBD diagnostic scan, airbag history, all lights and comfort features. 4. Documentation: VIN matches everywhere, no lien or seizure record. You can book directly with inspection companies in Guangzhou, Shanghai, or Tianjin (typically USD 100–250) without going through the seller—give them the yard address and car details, and they send a report with photos and video within 1–2 days. Pay the inspection fee yourself so the inspector answers to you, not the exporter.