We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Start with the paperwork: the vehicle registration certificate lists every ownership transfer, and the service book plus dealer maintenance records help confirm mileage. For digital verification, ask the seller for a live video walkaround plus a diagnostic scan report showing the ECU-recorded mileage, which is hard to manipulate. For EVs, request a battery state-of-health (SOH) report — it reveals real usage patterns far better than the odometer. Finally, a pre-shipment inspection by a third party should include structural checks (pillars, chassis rails) to rule out accident repairs. Build "no major accident, no flood or fire damage" into your purchase contract with a refund clause if the inspection contradicts it.

Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.