Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

VIN consistency is checked at customs in both China and your country, and a mismatch can block clearance. Do the following: 1. Verify early: before payment, ask for clear photos of the VIN plate (dashboard, door frame, engine bay on some models) and compare them with the VIN on the purchase contract, inspection report and any registration documents. 2. Check the characters: VINs never contain the letters I, O or Q. If you see them, the document is either fake or mistyped. 3. Decode it: the first 3 characters are the world manufacturer code, characters 4-8 describe the model and configuration. Decode it online to confirm the documents match the actual trim level you are buying. 4. At destination: when the car arrives, re-check the VIN against the bill of lading and your import declaration before accepting delivery. Any discrepancy found before shipping can be corrected cheaply; after arrival it becomes a legal problem. Make VIN verification part of your pre-shipment inspection checklist.