For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Countries like Kenya typically require the First Registration Date to be within a specific timeframe. We will provide a notarized copy of the Vehicle Registration Certificate, along with an English translation, as absolute legal evidence.