Start by checking the after-sales clause in your contract—reputable exporters typically offer 3-12 months of parts support. The usual process: send the exporter a fault description with photos or a short video, plus your VIN and contract number. They will confirm whether it is a warranty case or a paid parts order. For warranty claims, common resolutions are free parts shipped with your next container, or a credit/refund for parts you source locally. Keep all communication in writing. To avoid long waits, ask for the OE part numbers in advance and check whether local dealers stock the same components—many Chinese brands share suppliers. Ordering common wear parts (filters, brake pads) together with the car shipment is the cheapest option by far.

We use a calibrated high-precision paint thickness gauge to take multiple measurements on at least 13 metal surfaces of the entire vehicle. The original paint thickness of mainstream Chinese models typically ranges from 90μm to 150μm. If any area exceeds 200μm or even reaches over 500μm, we will directly conclude that the area has undergone bodywork and filler repair.

Comparing headline prices alone will mislead you—quotes often bundle or exclude different items. Build a like-for-like comparison before deciding. Request every exporter to break their quote into: vehicle price, domestic transport in China, export handling and documentation fees, inspection fee, ocean freight to your port, and insurance. Then add what they exclude: your country's customs duty, VAT/GST, port charges, and local delivery. Watch for common padding: "service fees" of 3-8% that appear only in the final invoice, inflated inland transport (a truck from Guangzhou to a port should rarely exceed a few hundred dollars), and freight quotes that assume a shared container while charging you for a full one. Ask each exporter to state validity (7-14 days is normal) and whether the price is FOB or CIF. Once normalized, the cheapest quote usually isn't the lowest number—it's the one with the shortest list of exclusions and the clearest terms.