Demurrage is a penalty charged by the port or shipping company for not clearing and picking up goods on time after they arrive. To avoid it: send customs documents in advance and ensure the recipient is prepared with duties and import qualifications.

Odometer rollback happens everywhere, so never trust the dashboard number alone. Cross-check at least three sources: 1. Maintenance records: Chinese 4S dealerships keep service logs tied to the VIN. Ask the exporter for screenshots showing recorded mileage at each visit — the numbers should rise consistently. 2. Inspection reports: China requires periodic emissions/safety inspections, and the mileage is logged at each one. The exporter can pull the car's inspection history. 3. Tire and wear clues: Compare the claimed mileage with brake pedal rubber, steering wheel shine, seat bolster wear, and the tire production dates. A car showing 30,000 km with a polished steering wheel and second set of tires is suspicious. Also check the dashboard for uneven digits or scratches around the odometer area in photos. If maintenance and inspection records roughly agree, the reading is usually trustworthy; if the seller refuses to share records, treat the mileage as unknown and negotiate accordingly.

This is one of the most common disappointments after importing a Chinese EV, so check before you buy. Many Chinese EVs rely on an embedded SIM that only works on Chinese carrier networks. Once the car leaves China, remote functions — battery status, pre-conditioning, charging control, and locating the car — may stop working entirely. Some brands let you transfer the account to a foreign phone number, but many require a Chinese ID or Chinese phone number for registration, which you cannot provide. What to do before purchase: ask the exporter to test the app functions live on video while the car is still in China, including remote air-conditioning and battery percentage reading. Ask the brand's official customer service (in writing) whether overseas account activation is supported for your specific model and year. Workarounds if the official app does not work: some functions may still operate locally through the car's own settings, such as scheduled charging from the dashboard. Third-party OBD dongles with companion apps can sometimes restore battery monitoring and pre-conditioning. The car itself drives fine without connected services, but if app functionality matters to you, treat it as a purchase criterion, not an afterthought.