Key documents to request and verify: 1. Export declaration (报关单): proves the car legally left China. Check the VIN, model and exporter name match the car. 2. Commercial invoice: must match your payment amount; customs uses it to assess duties. 3. Bill of lading: confirm the consignee is you or your agent, and the VIN/container number is correct. 4. Certificate of origin: needed for tariff preferences in some markets. 5. Condition/inspection report: ideally from an independent third party, with photos and dates. Verification tips: cross-check the VIN on every document — any mismatch causes customs holds. Ask your destination customs broker to review scanned copies before the car ships, and release the final payment only after documents pass that review. A legitimate exporter will provide all of these without hesitation.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

The headliner is considered an "irreversible interior component." If the edges are delaminated or there are deep, hard-to-clean dark water stains, it will directly lead to a downgrade in the interior grade, even if it does not affect driving. We will not use pins or low-quality glue for cosmetic repairs.