We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.

Our foreign versions of the report standardize terminology and include illustrations. For example, instead of just writing "control arm failure," we specify "Lower Control Arm Bushing Torn" to help your local technicians identify the issue directly.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.