China does not have a single public accident database like CARFAX, but you can still verify history from several sources. First, ask the exporter for the insurance claim records (出险记录). Major repairs go through insurance, and the claim history shows the date, amount, and damaged parts. A car with large claim amounts (over half its value) is effectively a total loss rebuild. Second, check the vehicle's registration certificate (机动车登记证书) for transfer history — multiple transfers in a short period often follow an accident. Third, run a VIN check through commercial platforms (paid, around 20-50 RMB) which aggregate insurance, maintenance, and auction data. Cross-check everything against a physical inspection: paint thickness readings on structural points, weld quality under the seals, and underbody photos. If the records and the physical condition do not match, walk away or demand a large discount.

Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.