We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Strict definition: All metal body parts (doors, hood, fenders) and the frame must retain the original factory paint, with uniform paint thickness readings. Minor touch-ups or replacements of plastic bumpers, as they do not affect metal corrosion protection and vehicle structure, can still be classified as "original paint" in a broad sense, but we will separately note the condition of the bumper.

If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.