The vehicle's wireless charging module (usually Qi protocol) is considered functional as long as it can properly sense and light up with our tested mainstream models. The seller is not responsible for charging issues caused by the buyer's personal electronic device compatibility.

We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Yes. Even if you purchase 100 vehicles, we adhere to "one inspection per vehicle, one file per vehicle." Each vehicle will have its own independent inspection report with a unique VIN code, which serves as the sole proof for quality traceability.