We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.