It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

Act fast and follow the paper trail you built before buying. First, document everything immediately: take photos and videos of the fault, note the date of arrival and the odometer reading. Most exporters offer a commercial warranty window (typically 15-30 days after arrival) for major components like the engine, transmission and high-voltage battery. Contact the exporter in writing with the evidence, referencing your contract's warranty clause. For minor issues, a common arrangement is that they air-freight the spare part to you or reimburse a capped repair amount at a local workshop. To protect yourself before purchase: get the warranty terms written into the sales contract, including response time, what is covered, and how parts compensation is calculated. Also ask which fast-wearing parts (brake pads, filters, wipers) they recommend buying together with the car, so you are not stuck waiting for a small part from overseas.

We will provide extremely accurate production year, first registration date, and Chinese emission standards (e.g., National VI). However, the final responsibility for confirming whether this data complies with the importing country's regulations lies with the buyer, and you need to submit it to the local customs for verification before placing an order.